Electronic Health Information Management Correspondence Coordinator
|October 16, 2013 - November 20, 2013|
|Employment Type:||Full Time|
|Description:||This is a full functioning clerical position. Work involves the application of clerical skills to a variety of moderately complex information and record systems. This position primarily involves the responsibility of both open and closed medical records.|
Directions for Living has embarked upon implementing and imbedding Trauma Informed Care principles throughout our agency. Candidates should have knowledge and/or interest in assisting Directions for Living carry out this implementation.
|Duties:||•Ability to relate to a variety of types of people and situations both in person and on phone, in a positive, supportive courteous and professional manner.|
•Respond to request for records and prepares documentation as needed and appropriate per agency policy.
•Responsible for processing all releases of information.
•Reviews requests for information for completeness of releases.
•Reviews information before it is forwarded out of the office.
•Coordinates document flow forwarded to staff for completion (e.g.; disability forms, bus pass requests.)
•Sends out releases to physician offices, schools and other facilities as requested.
•Communicates with third party callers regarding confidentiality/releases of information requirements.
•Pull and re-file charts for medical appointments, and as needed by Organization personnel.
•File all progress notes, correspondence, etc., in clients’ charts.
•Process mail pertaining to medical records and track on computer.
•Communicate with Organization and non-organization personnel by way of telephone and mail.
•Maintain closed charts on and offsite.
•Formulate and update annually a Personal Staff Development Plan, which addresses personal goals and the responsibilities of the position.
•Participate in educational training activities aimed at building job related skills and knowledge.
•Answer the telephone in an appropriate manner. This involves using tact, courtesy, and knowledge of Organization programs and resources in taking messages and giving information for programs. It also involves announcing the caller to the appropriate staff member before routing the call. Route emergency calls and situations to the proper personnel, quickly and efficiently.
•Pull and file records and keep them current.
|Qualifications:||•High School Diploma or equivalent preferred.|
•Requires excellent communication skills and the ability to relate well to all types of people.
•Requires legible handwriting, accurate spelling, punctuation, grammar, and excellent proof reading skills.
•Requires excellent organization and time management skills.
•Some computer skills required.
•Medical office experience preferred resulting in a combination of knowledge, skills and abilities to perform duties outlined in the General Description.
•Knowledge of general office practices and procedures and basic knowledge of office equipment.
•Knowledge of alpha and numeric filing systems.
•To stay calm and follow procedures in a crisis.
•To sit or stand for long periods of time.
•To manipulate charts weighing 3 pounds from horizontal and vertical filing systems, lift them vertically to arms’ length and to bend to lowest filing cabinets and drawers for filing purposes.
•To adapt quickly to change.
•To lift boxes weighing up to 30 pounds.
EOE/ADA/DFW/TOBACCO FREE CAMPUS.
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